Home > All Mercertown Blog Posts > TRIP SCANNING FAQ


Answers of frequently asked question of the day for Trip Scanning.

–  You do not need a cover sheet for In-Cab, or Mobile Smartphone scanning.  You only need to use Mercer’s cover sheet when scanning at a truck stop via TripPak Scanning or Transflo.

–  You do not need to mail us your paperwork after scanning.  This will only cause us to try to double bill it, and create confusion.

–  When scanning please scan ALL documents to be scanned, and then hit “send”.  Do not scan and send one page at a time.  If you have 5 docs to send…scan all five of those docs into the system then hit send, transmitting all 5 at the same time.

–  Link for In-Cab software is here:  https://cap.trippak.com/updates/TripPakScanningMobileScanning_Setup.exe

–  Link for Truck Stop Scanning cover sheet is here:  https://mercertownblog.files.wordpress.com/2011/04/5mcer-truck-stop-scanning-cover-sheet.pdf

  1. dan clark
    May 18, 2011 at 4:38 pm

    Where do we obtain cover page to be used at truck stops?

    • Jason Schaftlein
      May 18, 2011 at 5:06 pm

      There is a link above in this post, you can view it, and print it out. You can also call the log dept. and have them send you some.

  2. willard mccook
    May 19, 2011 at 5:41 pm

    i sent my load in by in cab today at 9:50 easter time, i got paid on the load at 11:36 , if this continues , this is a great system

  3. tom burcham
    May 23, 2011 at 3:16 pm

    Can anybody help me? I’m not an expert with a computer,i try to setup the in cab for trip pak and i can download it but i can not install..any suggestions.besides throwing computer out the window

  4. Julian
    May 29, 2011 at 11:15 pm

    I was able to download and install the software but it didnt give me the options to register. Can you make a suggestion?

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