Home > All Mercertown Blog Posts > TRUCK STOP & IN-CAB SCANNING


Here we go Mercer…time to discuss all of the rumors floating around out there.  A couple of weeks at the Contractor Meeting during the Mid America Truck Show, we discussed Mercer’s intentions of transitioning from using TripPak Envelopes to send shipping documents into Mercer, to utilizing TripPak Scanning, and Transflo to electronically send shipping documents to Mercer.

I have already heard some positive, and negative comments from some of the fleet.  To clear things up, let me first explain the options, and also take some time to explain why we are making this transition.

Here are the available options that we will be providing:

1.  TripPak Scanning or Transflo at a truck stop

2.  In-Cab Scanning, where you will use a scanner, and a computer in your truck to send documents

3.  TripPak Mobile, which will allow you to take a picture of your shipping documents with a Smartphone, and send them to Mercer – no scanner required

A big question is why is Mercer making this change?  There are several reasons that we feel it is time to make this transition.  The major factor is efficiency for Mercer employees, and also, Mercer Contractors.  Thousands of TripPak envelopes come into Mercer everyday.  It takes several employees and a lot of time to sort through all of that paperwork, and then send it to the appropriate department.  With scanning, your paperwork comes in immediately.  You won’t have to wait on TripPak to take one or two days to get here.  We will also eliminate many of the lost envelopes that never show up to Mercer.  This change will help us better serve our contractors, and the bottom line is, we will be able to pay you faster than ever.

We have also heard some rumblings that some of the TripPak boxes are starting to disappear.  We want to make it easy for you to find a close location to scan your paperwork, to eliminate your deadhead miles as much as we can.  As of now, you can access TripPak scanning at every T/A, and Petro in the country.  You can access Transflo at every Pilot/Flying J, and Loves in the country.  Combined, there are over 1200 locations across the country to access either scanning method.  Keep in mind that if you are scanning at a truck stop location, you must have a Mercer cover sheet, which we will soon be able to supply to you.

Your best option, however, is scanning your paperwork in-cab.  If you have a computer in the truck with internet access, you can simply attach a scanner, and send your paperwork in to Mercer directly from your truck.  This is the cheapest, and the easiest method.

The biggest hurdle that we have to overcome is making sure you are all educated on how to use these devices.  Below, I am going to link up detailed instructions for each method. Within those directions, is customer service info for each format.  Please keep in mind that we will not be ready to start receiving scans until May 1st.  We will continue to receive TripPak envelopes for several weeks after that.  The TripPak mobile option is a couple of months off from being ready to use as well.  So you have some time to read through these instructions.  I am also sending out a mass email to all contractor web users with these instructions, so check your email later and you will see that as well.  Have a great day, and GO MERCER.

Transflo Instructions

TripPak Truck Stop Scanning – Resources and Instructions

TripPak IN-CAB – Instructions

  1. daniel
    April 13, 2011 at 12:51 pm

    Sounds good in cab scanning

  2. Joyce Moyle
    April 13, 2011 at 2:00 pm

    I can’t believe Mercer is doing this!! Just more work for us and more money we have to spend. I understand that all the big truck stops have scanners but they don’t always work and it will be a big inconvience to us. I know scanners are the way of the future but lets be real..

    • Sandy
      April 21, 2011 at 5:51 pm

      Finally! The voice of reason (Joyce). To set this up, we will have to get a laptop-$500-700, scanner-$100, then the internet-$60-70/month. As opposed to $6/month for Trippak!!!! I’ll take Trippak, even double the current rate. Scanning at truckstops-it slows the fuel desk down, which makes the drivers in line to pay for their fuel upset, it slows everything down. That’s if the scanner even works!! This sounds like contractors are getting shafted.

  3. Fred Caudill
    April 13, 2011 at 3:16 pm

    How do I tell if my scanner is TWAIN compliant? I have a scanner/copier/printer already in my unit. I elec. log, copy bills for myself & print things off my laptop. WHAT IS TWAIN? (sounds like Tweetey-Bird saying train)I do like the whole idea. Just gotta teach this old dog some new tricks. Thanks

    • Jason Schaftlein
      April 13, 2011 at 3:44 pm

      TWAIN is just a techie term for saying that your scanner can work with different kinds of software. I need to research that a little more to see which scanners work and which ones don’t.

  4. troy
    April 13, 2011 at 3:18 pm

    Sounds good to me.. do we need to go head order a in cab scanner from tripak?? or can we get them from the mercer store??

    • Jason Schaftlein
      April 13, 2011 at 3:45 pm

      We will be selling the TripPak scanner in the company store.

  5. mike
    April 13, 2011 at 4:28 pm

    how about price

  6. Bobbye Sue Bunten
    April 13, 2011 at 4:33 pm

    I like this, but I’m wondering about our logs, will we scan them to or by send snail mail?

    • Jason Schaftlein
      April 13, 2011 at 5:35 pm

      Scan logs, maint. reports…everything

  7. joyce
    April 13, 2011 at 4:39 pm

    I did some research and trippack scanngtm model 467 at http://www.trippack.com cost 99 bucks plus 10 bucks shipping and they are not aware of mercer being on there list of clients as of yet.

    • Jason Schaftlein
      April 13, 2011 at 5:36 pm

      We will not begin scanning until May 1st, so we probably won’t show up on the list until then. We will also be carrying that scanner in our company store for $100.

  8. Cory Sinyard
    April 13, 2011 at 5:40 pm

    Jason , I think this is a great plan ,I cant wait to start back and use some of this great new stuff yall have. one question ,will this speed up pay any (I mean its fast now….but will it be even faster?)

  9. tim
    April 13, 2011 at 6:18 pm

    scanning is the way to go. This way you get paid faster and you keep the bills. dont have to worry about them getting lost.

  10. Kenny Lee
    April 13, 2011 at 7:39 pm

    Jason, thanks for addressing this issue,, a few more questions.
    1. After scanning, will the actual B/L,logs ect. have to be mailed in or will
    the scanned documents suffice?
    2. Will each department have their own email address to send the documents to?
    3. Will the “business reply” (U.S.Mail envelopes)still be available?

    • Jason Schaftlein
      April 14, 2011 at 7:06 am

      After scanning, keep the original paperwork until the load is fully settled. WE DO NOT NEED ORIGINALS.

      You will just send one scan with all documents, and we will take care of the rest.

      Yes the USPS envelopes will still be available.

  11. John
    April 13, 2011 at 8:11 pm

    Jason if we buy a scanner what will be the cost to us for using the scanner? Also the cost of scanning at the truckstops?

  12. Scott
    April 13, 2011 at 10:32 pm

    How much is this going to cost per month versus the 6.00 we pay now?

  13. Fred Theilen
    April 13, 2011 at 10:40 pm

    Jason so glad to finally see Mercer doing for the contractors what they have been doing for the outside contractors for awhile now.I truly believe this will do nothing but help out in the long run in the office and make everyone’s job much easier.

  14. Nihil VanderHoning
    April 14, 2011 at 6:48 am

    I just ordered the scanner from Trippack. I’ll repost when it arrives.

  15. Jason Schaftlein
    April 14, 2011 at 7:10 am

    To address the costs…I do not want to broadcast our rates on the web yet. We will be charging per page scanned.

    The cheapest option per page is going to be the in-cab scanning. If you have a scanner in the truck, you will probably pay close to the same amount per month as you do now for TripPak.

    TripPak mobile is probably a couple of dollars more a month than in-cab, and truck stop scanning is going to be the most expensive option.

    • gordon 6480
      April 14, 2011 at 10:05 am

      WHAT??? “we will be charging per page scanned”? I hope that was misspeak. And you meant “from truckstops”.

      cuz if I have a scanner and email access, I don’t see where you can charge me per page. UNLESS we are sending these to a third party that sends these to Mercer.

      • Jason Schaftlein
        April 14, 2011 at 10:08 am

        Per page is correct. Don’t let that scare you. Were talking in cents per page…not dollars per page.

      • gordon 6480
        April 14, 2011 at 10:29 am

        Well, to paraphrase Senator Dirksen, a few “cents per page” here, a few “cents per page” there and sooner or later we are talking real money.

        Seeing as how we only have about 2 weeks to May 1st, when exactly are we going to receive the email explaining all this and the costs associated?

      • Jason Schaftlein
        April 14, 2011 at 10:33 am


  16. Jim Dwyer
    April 14, 2011 at 9:38 am

    Jason, I like the idea of in cab scanning, just wondering, this will act as a regular scanner to help us with our personal receipts and such as well as forwarding to mercer our trip pack documents right? And we know we are going this route so can we order on our own from trip pack and have them sent to our home?

    • Jason Schaftlein
      April 14, 2011 at 9:44 am

      The scanner will work as a regular scanner. You can order from TripPak, or buy one in our company store here in Louisville.

  17. Ray Olszewski
    April 14, 2011 at 3:36 pm

    What about in cab scanning using Pegasus TransFlo Express? When I had my own authority I used this extensively with many carriers & brokers. I never incurred any additional charges for using that service.

  18. joyce
    April 15, 2011 at 5:55 am

    Mercer has been aware of this for who know how long but yet we only have 2 or three weeks to get up and running or should I say up and scanning…..They should of had all the ducks in a row befor announcing this change. When will the scanner be available in the company store? Why is it going to be the same price in the Company store why cant it be sold at a discounted price?? Now you can’t post the price per page that we will be charge. How can drivers make a informed decission on which way we need to proceed when we don’t have all the Facts!

  19. Ernest
    April 15, 2011 at 10:35 am

    I’m using Eclipse Logbook software, I could send my logs by email, is this something that we could do in the future? It will safe me time, paper, ink and money on the Trip Pack Scanning.

  20. Robert Holloway
    April 15, 2011 at 8:24 pm

    This will help as at times I deliver as much as 100 miles or more from a trip-pak location

  21. Ray Jeffries
    April 16, 2011 at 4:52 pm

    Bought an HP wireless copier/printer/scanner at Staples for $79.00.

  22. Ray
    April 16, 2011 at 5:01 pm

    I just bought an HP copier/printer/scanner at Staples for $79.00.

  23. joyce
    April 17, 2011 at 4:54 am

    When I go to the link to Installation and Registration to download TripPak In Cabtm it says the paige cannot be found. Can’t download the software NOW WHAT Jason?

  24. Jack
    April 17, 2011 at 8:16 am

    Change comes at a price,can’t please everyone. I have a netbook, can I download software?

  25. Chuck
    April 17, 2011 at 11:19 pm

    Hey Jason bye what i see you still need to retain the cope of logs and not copy is what is say in rule please do check on the origanal copys is what it says

  26. ron
    April 19, 2011 at 8:04 pm

    I check this blog every great once and a while and find out about this change by chance. When were we going to be made aware of this change? now it’s more time inconvienenced at a truck stop or spend money for some scanner.

  27. Clayton Pagels
    April 26, 2011 at 8:44 pm

    Everyone might as well accept the changes coming…. they aren’t in the future, they are here. Personally, I like the idea of the scanner. We do not live near a truck stop so when we are home for more than a few days, it is easier to scan my logs than to drive 90 miles round trip to a TripPak. Downloading the software is tedious but not impossible. Change comes hard to some.

  28. Nihil VanderHoning
    May 3, 2011 at 6:19 am

    I’ve got the scanner. No instructions with it. Installed driver. Link to TP set up does not work. No one one help desk. So far , this system sucks.

  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: