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Contractor Web Rules

Over the past several days, I have heard several stories about contractors accepting freight on the Contractor Web that they just can’t do.  Click on this link https://mercertownblog.wordpress.com/2009/05/04/contractor-web-load-preselection/, and you can read a previous post on the basic rules of the contractor web.  Many drivers are still not reading all of the information given, and selecting freight that they can’t scale, can’t tarp, or can’t load in time or deliver in time.  Also we need to pay better attention to the required equipment.  Is it a Van load, or a Step Deck load?  We can’t afford to accept a load from an agent, have the agent book the load with the shipper, and then have to give the load back because a mistake was made.  Once you preselect a load, it is a good idea to call your coordinator, and discuss that with them, so they can make sure it’s something you can do.  If drivers keep accepting freight, and then have to come off the load, because they didn’t read everything, we may have to suspend that drivers rights to use the Contractor Web.  First couple of occurrences can lead to a short suspension of a few days or a couple weeks, after that, it could be indefinite.

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  1. Ray
    July 14, 2009 at 6:42 pm

    The agents don’t always include all the information when they post a load either. I’m sure you have a memo out to them as well so that fewer mistakes will be made by all.

    • Jason Schaftlein
      July 15, 2009 at 8:03 am

      All of us make mistakes sometimes Ray. We are constantly on our freight department, and our agents about getting all of the details. If a driver takes a load, and then has to come off due to an agent mistake, I would never hold the driver accountable. The biggest problem is, right now, agents are entering all of the details, and they are not being read.

  2. John Schoon
    July 14, 2009 at 10:16 pm

    I agree with the suspension. If it is an honest mistake once maybe ok. But a continous abuse should cause for suspension. Then maybe the contractor and the company should evaluate if the contractor is a true Mercer person or not.

  3. steve
    July 16, 2009 at 2:25 pm

    abusing the rules, is like calling in before you are empty, I agree suspension.

    Could this abuse put you on a list, at some point the herd my need thinned again.

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